this post is not for the faint of heart.
i have had quite the morning.
trying to book my flights to get around australia.
i booked several, including my trip to ayers rock
(much longer, more detailed post about this trip coming oh-so-soon)
and when i went to book another flight
my card was declined.
so i called my company to straighten out the problem.
my first call was very pleasant,
i chatted with my representative
and as she was transferring me to the correct department,
my nz cell phone ran out of credit.
so i topped up my phone's minutes
and called back.
this time i made it past the initial representative
and was able to speak to the department that could actually unlock the card.
so i spoke with this person for about 10 minutes while she verified that it was indeed my card
this involved me having to remember the name of my eye doctor, my mother's mother's maiden name and the name of a travel agency i used in april.
dear lord.
so we finally get it all sorted out
and we're ready to unlock the card
and
my
phone
dies.
i almost had a mental breakdown.
so i charged my phone
called back
spoke to the nicest man
direct quote:
me "thanks so much for your help"
rep "no, thank you for being such a great customer"
i like this guy...
and the phone cuts out
so i have to call back.
i am currently on hold with brandy to repeat this whole process for the fourth time.
my mental state is in serious jeopardy if something should happen.
here's hoping.
c
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